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Every conversation counts.

A shared workspace for customer conversations, team collaboration and automation.

AI-generated Malaysian business owners reviewing a laptop

CHATZ

One workspace for every conversation a business has. WhatsApp, Instagram, Messenger, email and voice arrive in a shared inbox the whole team works out of, with the customer's orders and payments beside the thread.

The CHATZ shared inbox: each conversation row carries its channel, its tags, an assignee, and where there is one, the order number with a payment badge.
The shared inbox. The row already answers who owns this and whether it is paid.

  1. A queue that shows the deal, not just the chat

    Every row carries the assignee, the tags, the order number and its live payment badge, so a supervisor can read the whole queue without opening a single thread.

  2. Automation on a canvas, AI only where it earns it

    The greeting, the package details, the price list and the booking steps are a flow, and a flow costs nothing to run. The AI chatbot is attached inside that flow at the one point where free-form judgement is worth paying for.

  3. Invoice in the thread, status that updates itself

    Raise the invoice where the deal happened. The customer pays on their own link through CHIP, and when the money lands the conversation row, the thread and the contact panel all say so without anyone typing it.

The CHATZ flow editor: message steps wired together on a canvas, each showing the buttons a customer can tap and the branch each one takes.
A sales flow on the canvas. Each step names the reply it waits for.

And the rest of it: broadcasts and drip campaigns, appointments with reminders on both WhatsApp and email, a storefront and order forms, a web chat widget, missed-call alerts, and iOS and Android apps for selling away from a desk.

Visit chatz.my

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